Contents:
1. Adding your PayPal details
2. How do I cash out?
3. How often can I cash out?
4. Top tips for cashing out
Related topics:
1. When can I cash out?
2. I'm having issues cashing out
Adding your PayPal details
☝️ Before you can cash out, you'll need to connect your PayPal account. If you haven't done this yet, follow our instructions here.
How do I cash out?
You can cash out when your combined balance across both currencies (GBP and USD) reaches £6/$6 or more. For example, you could cash out with:
- £6 or $6 in a single currency
- A mix of both (like $4 + £3.50)
Once you're ready to cash out:
1. Click the "Balance" tab in the top-right corner to see your earnings.
You'll find your approved balances in both GBP and USD, plus any pending earnings. Your total balance will be shown in USD if you have a US address, or in GBP for all other countries. When you cash out, you'll receive your earnings in their original currencies through PayPal.
2. To cash out, click the cash out button and confirm your PayPal account details. Both USD and GBP balances will be cashed out together, and PayPal will handle any currency conversions.
3. After initiating cash out, you'll receive a ‘Cash out processing’ notification. Once complete, you'll see a 'Cash out successful' notification, and the funds will be deducted from your balance. Your payment will arrive in PayPal within 24 hours, typically much sooner.
How often can I cash out?
In general, you can cash out once every 24 hours (resetting at midnight UTC), unless you:
- Recently added/updated your PayPal address
- Have made fewer than four cash outs on Prolific
If one of the above applies to you, you'll have a 72-hour cool-off period between cash outs. Once you've made your fourth cash out, you’ll be eligible to cash out every 24 hours.
For more information about when you’ll receive your payment, check out our article When will I be paid for a study?.
✋ The 24-hour and 72-hour wait times are security measures and cannot be expedited or lifted under any circumstances.
Top tips for cashing out
🇺🇸 For US residents, your PayPal account must be US-based. This is to comply with tax rules.
🌎 For non-US residents, your PayPal country needs to match either:
• Your current country of residence or
• Your country of birth
We can only allow one PayPal account to be linked to one Prolific account at any time:
• If you add a PayPal account to your Prolific account that's already linked to another account, or
• Someone tries to link your PayPal to their account
both accounts will be placed on hold and you'll need to get in touch with us
Need further help?
Click here to contact us