❓Frequently asked questions
- What are my login credentials?
- Are multiple accounts per household allowed?
- A researcher hasn't reviewed my submission yet
- Can I access studies while on holiday abroad?
- Can I use AI assistance tools in my submission?
- Can users have both a researcher and a participant account?
- Does my phone number need to correspond to my country of residence?
- Does Prolific have a mobile app?
- How many studies can I participate in?
- How much have I earned from Prolific, and do I have to pay tax?
- I'm moving countries; can I keep my account?
- I deleted a previous account and now can't verify my phone number
- I deleted part of my 'About You', how can I add it back in?
- My account is verified, but it keeps telling me to verify
- Why are there no places available on studies
- Can I refer a friend to participate on Prolific?
- I've received a message from Prolific in my inbox. Is this legitimate?